All requests for cancellation must be informed in writing via e-mail to the following address: firstname.lastname@example.org, addressed to Lic. Juan Sebastian Estrada Grano, mentioning the name of your boat, in addition you must consider that for each cancellation will be applied the Following charges:
ATTRACTION: At the time of making your berthing reservation, the applicable cancellation policies will automatically be displayed on the screen for your knowledge.
Here are our general cancellation policies:
• Reservations canceled 15 days or more prior to arrival date are subject to a 20% charge of the total amount of your reservation.
• Reservations canceled 14 to 3 days prior to arrival date are subject to a 50% charge.
• Reservations canceled 2 to 0 days before the arrival date, or in case of not arriving, will not be refunded. Likewise, no refunds for early departures apply.